Cancellation/Refund Policy

Cancellation of placed Order maybe subjected to cancellationfee if order has been picked out. Please contact us ASAP if you wish to cancelyour order.

All returns are subject to 20% Restocking Fee. Please obtainReturn Merchandise Authorization (RMA) number prior to shipping products backto us. Returns without RMA number will not be accepted and discarded. Returninspection may take up to 5 business days, once inspection is complete, refundwill be issued back to the original method of payment.
Warranty claim, mis-box and mis-shipment by Option Lab Wheels are not subjectedto restocking fee.
Please let us know within five business days if any issue arises.