Cancellation of placed Order maybe subjected to cancellationfee if order has been picked out. Please contact us ASAP if you wish to cancelyour order.
All returns are subject to 20% Restocking Fee. Please obtainReturn Merchandise Authorization (RMA) number prior to shipping products backto us. Returns without RMA number will not be accepted and discarded. Returninspection may take up to 5 business days, once inspection is complete, refundwill be issued back to the original method of payment.
Warranty claim, mis-box and mis-shipment by Option Lab Wheels are not subjectedto restocking fee.
Please let us know within five business days if any issue arises.